Returns & Exchanges
At Erilan, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back and choose your return reason.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your return at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing